PRE-ORDER NOTICE

Our items are sold during a preorder window. Items marked as preorder are produced after the preorder window closes. Please allow 4–6 weeks after the preorder period ends for production and shipping. Estimated timelines are subject to change based on manufacturing and carrier delays. All preorder sales are final.

​

Shipping PolicY 
Once shipped, orders typically arrive within:

• United States: 3–7 business days

• International: 7–21 business days (where available)

• Shipping times are estimates and are not guaranteed.

  ​

LOST OR STOLEN
Angel Goose is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If an issue arises, please contact the carrier directly using your tracking information.

​

Returns & Refunds Policy

We currently do not offer refunds as all pre-orders are final sale. However, we are happy to provide exchanges for a different size if the item is unworn, unwashed, and returned within 14 days of delivery. Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

 

EXCHANGES
If you need a different size, please contact us within 14 days of delivery. Exchanges are subject to inventory availability.

 

FINAL SALE EXCHANGES 
The following items are not eligible for return or refund:

• Preorder items

• Sale or discounted merchandise 

​

DAMAGED OR INCORRECT?
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will make it right :)

​

ORDER CANCELLATIONS

Once production or fulfillment of payment has begun, orders cannot be canceled.​